KW Countertop Privacy Policy
At KW Countertop we are committed to protecting your privacy, and support a general policy of openness about how we collect, use and disclose your personal information.
The purpose of this Privacy Policy is to inform you about KW Countertop’s practices relating to the collection, use and disclosure of personal information that may be provided by you through access to or use of our web sites or purchase of our products, or that may otherwise be collected by us. By purchasing our products or using our services or web site, you consent to the collection, use and disclosure of your personal information (as defined below) in accordance with the following terms and conditions.
This Privacy Policy also explains how you can contact us if you have a question about, want to make a change to or delete any personal information that KW Countertop may be holding about you. We strongly recommend that you take the time to read this Privacy Policy and retain it for future reference.
Personal Information
For the purpose of this Privacy Policy, “personal information” means information about an identifiable individual.
In general, you can visit the www.kwountertop.com web site without providing any personal information to us. We will request personal contact information from you if you submit a quotation through the web site. The information collected consists of your name, the name of your company or workplace, your telephone number where you can be reached, your e-mail address and street address.
If you apply for an account or credit with KW Countertop, we ask for information concerning your business and for banking and credit references. With your authorization, we use this information to conduct credit assessments through credit reporting agencies and the references you provide.
We use the personal information you provide through our web site to respond to inquiries sent using the Quote feature of the web site.
We use the contact, shipping and invoicing information you provide when ordering products from us to process your shipment, your account and your payments. We may share your contact information with our distributors in order to bill and ship your order. If you apply for an account with KW Countertop, we use the credit references and information you provide to conduct credit assessments, including through third party credit reporting agencies. We may also use your contact, shipment, invoicing and credit information to collect on outstanding or overdue accounts, including through disclosure to collection agencies or other third parties.
We do not sell, license, trade or rent your personal information to or with others.
KW Countertop may share personal information with third parties engaged to assist us in providing services to you or to carry out one or more of the purposes described above. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect personal information disclosed by KW Countertop and to comply with the general privacy principles described in this Privacy Policy.
KW Countertop reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.
KW Countertop also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal or financing of all or any portion of ITW Canada involving the KW Countertop division or business in order for you to continue to receive the same products and services from the third party.
Knowledge and Consent
KW Countertop collects personal information about you only when you voluntarily provide it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact us at: info@kwcountertop.com.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the purposes for which the information is being provided.
Use or Disclose for Marketing Purposes
Should we use your information for direct marketing purposes in the future, we will notify and provide you with an accessible means of opting out from such contact from us.
How We Protect Your Personal Information
KW Countertop makes all commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your personal information is restricted to selected employees or representatives who need it to perform their duties. In addition, KW Countertop employs generally accepted information security techniques, such as firewalls, access control procedures, locked filing cabinets and password protection for account information, to protect personal information against loss and unauthorized access.
Links to Third Party Sites
This web site may offer links to other third party websites. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. KW Countertop is not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy policies before providing them with your personal information.
Retention of Your Personal Information
KW Countertop retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you. KW Countertop generally retains stored customer profiles submitted through the web site for a one year period.
Changes to this Privacy Policy
KW Countertop reserves the right to modify this Privacy Policy at anytime without notice. The Privacy Policy posted at any time or from time to time via this website shall be deemed to be the Privacy Policy then in effect.
Correcting or Updating Your Information
You can help us maintain the accuracy of your personal information by notifying us of any changes to this information. You may contact KW Countertop via email to request access to or correction or update of your personal information:
E-mail: info@kwcountertop.com
Contacting Us
In the event that you have any questions about KW Countertop’s Privacy Policy or if you have reason to believe that
KW Countertop may have failed to adhere to this Privacy Policy, you may contact us at the e-mail above.
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